Privacy policy

Last updated: November 2026

What we collect

• Your email address, to send your receipt, keys, sign-in codes and support replies.
• Your order details: what you bought, the price, how you paid and the order status.
• Answers you type at checkout, when a product asks for something like a username.
• Your IP address and browser type when you order, sign in or reset a key, to stop fraud and abuse.
• Support messages and screenshots you send in a ticket.
• Your Discord ID, username and the email Discord shares, only when you connect Discord at checkout or on your account page. We ask Discord to let us see who you are and, so we can add you to our server with your roles, to add you to it. You can disconnect at any time on your account page.
• A hardware ID (HWID), only for products that check their licence. It keeps each key to its computers, and a key reset clears it.

What we don't collect

We never see or store your card number or bank details. Payments are handled by the provider you choose, like Stripe, PayPal or a crypto network. We don't collect keystrokes, browsing history or gameplay data.

Cookies

Only the ones the store needs to work: your cart, your sign-in, a connected Discord account during checkout, and protection against fake form submissions. No ads, no tracking, no analytics cookies.

How we use your data

To deliver what you bought, check payments, answer support tickets, give Discord roles, prevent fraud and keep licences to their computers. We don't sell your data. We only share what is needed with the services that run the store:

• Cloudflare hosts the store and its database.
• Your payment provider processes your payment.
• Our email provider delivers receipts, codes and replies.
• Discord receives your role changes when you connect your account.
• An AI provider may help answer support tickets. It sees your ticket messages and your order (what you bought and its status), never your keys or payment details.

How long we keep it

Order records are kept for as long as sales records must be kept. You can ask us to delete your tickets and any personal details we don't need to keep.

Your choices

You can ask what we hold about you, and ask us to correct or delete it. Open a ticket or message us in our Discord.